1. Customer Service Award:

The person (not limited to direct sales) continuously delivers a level of customer service which creates a win-win situation for the customer as well as our company during the process of offering their ‘product or service’. Professional, presentable, reliable, respected level of knowledge, respectful, tolerant and the ‘customer’ holds him/her in high regard.

This person attracts regular positive feedback from customers for his enthusiasm, positive attitude and excellent levels of customer service. He is highly regarded by his customer base. He readily shares his product and technical knowledge and is always willing to go the extra mile.

He is a worthy recipient of the 2011 Customer Service Award. Congratulations to: RIAAN VAN WYK – Richards Bay

2. Branch of the Year Award:

This is a team award for the branch that best embraces the Mission, Vision & Core Values of the company.

This was difficult to call. This branch has through excellent Team effort, consistently exceeded it’s performance KPI’s during the year, in particular, its sales and GP targets. The team is relatively small, but has worked well to achieve their results.

The Branch of the year award for 2011 goes to: The WEST RAND BRANCH

3. Salesperson of the year award:

This person has achieved/exceeded his/her target for the year, is knowledgeable on the product offerings, the customer base has a high level of confidence in him/her, is punctual/ reliable.

This recipient has, apart from being the one that has most consistently exceeded his sales targets over the year, displayed a high level of professionalism. He is passionate about meeting customer needs and expectations as well as maintaining Secequip’s credibility in the market.

The recipient of the 2011 Salesperson of the Year Award is: CHRIS JANSEN VAN VUUREN

4. Excellence / Innovation Award:

The person has applied innovative thinking to achieve company objectives. He/she has implemented new or different ways of doing business with positive results.

This colleague, through an innovative idea has facilitated a free delivery service for customers in the Free State and North West Provinces, incurring significant savings for the company. We recognise him for his innovative thinking which has benefitted both the customer as well as the company.

The 2011 excellence / innovation Award is awarded to: ABBAS OSMAN

5. Core Values Award:

This award is awarded to an individual or team who have best embraced the Core values of the company over the year through his / her / their actions.

This colleague displays a high level of ownership and commitment in whatever she does, mainains a high regard for process and procedural compliance, is ethical in what she does and possesses a high level of integrity. Her general conduct reflects the core values of the company.

The 2011 core values Award is awarded to: VENISHA PILLAY

6. MERIT AWARD:

This is a special award for outstanding achievement…

We would like to recognise this Team for the most monthly stock takes without a single variance. An example and benchmark for other branches to follow.

This merit award for outstanding achievement goes to The PRETORIA BRANCH.